Many hospices have a Director of
Professional Services. They are a very
important part of the hospice
management team.
The Director of Professional Services (DOPS) establishes a professional and caring relationship with the agency clinical staff, support staff, physicians, discharge planners, social workers, chaplains, facilities and other health care professionals by providing on-going direction, clinical oversight and education regarding hospice services and care.
- The DOPS ensures that their hospice is in compliance with all local, state and federal laws regarding clinical record keeping as well as licensure and certification of agency personnel.
- The DOPS oversees the maintenance of patient clinical records, statistics, reports and records for the purpose of evaluation and reporting of agency activities.
- Evaluation of the agency performance is extremely critical as it reflects the quality and safe delivery of hospice services. The DOPS assists with the evaluation of the agency performance through performance improvement programs, productivity, annual and quarterly reviews.
- The primary goal of hospice is to ensure that each patient receives quality-based, appropriate, eligible service through monitoring staff assignment, clinical review and coordination of care by all disciplines.
The Director of Professional Services is a
registered professional nurse with the
background and experience in hospice to
ensure that the highest level of quality care is offered.
Medi Hospice is please to announce that Ms. Shelley Freitag, RN, BSN, has joined the organization as Director of Professional Services for our Fredericksburg hospice division. Ms. Freitag has more than 20 years of clinical, educational and managerial experience in the hospital, home health care and hospice setting. In her new role Ms. Freitag will be responsible for the management, direction and performance of the hospice program in Fredericksburg.
Prior to joining Medi Hospice she served as the Director of Professional Services for a Northern Virginia Hospice, where she managed several departments that covered a multi-county area and served a patient census of more than 130. In addition Ms. Freitag previously worked at Catholic Health Care West Chandler Regional Hospital, Chandler Arizona, where she was a hospital case manager in both ICU and ER. Prior to moving to Arizona Ms. Freitag worked for William Middleton Memorial Veterans Hospital, St. Mary’s Hospital and Medical Center, as well as home healthcare organizations in Madison, Wisconsin.
Ms. Freitag graduated December 1972 from United States Army, Preventive Medicine Procedures, as the first woman to ever complete this training. In May 1984 she graduated with a BSN from University of Wisconsin, Madison, School of Nursing with distinction in the upper 10% of her class.
“Everyone deserves to have a
comfortable and peaceful passing”
Ms. Shelley Freitag
She returned to her roots in home health and hospice in 2008. She is the mother of five children and two grandchildren. She lives on a horse farm in North Stafford, Virginia with her husband and daughter. Currently, she is training one of her horses to become a therapy horse.
Hospice is a philosophy of caring for patients whose medical conditions are not responding to treatment or for those patients who choose not to seek aggressive medical care at the end stage of life. It is a program for patients who are considered terminal and are expected to live six months or less if the disease follows its natural course, although many patients outlive this time frame. The hospice philosophy focuses on comfort care not curative care. The goal of hospice care is for the patient to remain as comfortable and pain-free as possible in their own home or the home of a loved one through the end of life. Hospice care can also be provided in a long-term care facility or an assisted living facility.
—Call Medi Home Hospice if you are considering hospice care for yourself or a loved one.
—Hospice care is a choice and so is whom you choose to provide your care!
125 Olde Greenwich Dr. Suite 150
Fredericksburg, VA 22408
Office: (540) 361-7696 Fax: (540) 361-1403
Medi Hospice needs volunteers!
Volunteering in hospice is a choice that creates rewards for patients and families. The ultimate surprise is the growth a volunteer develops from learning more about themselves with every visit to their patient. You learn to communicate in ways that increase your own appreciation of life. Your views of daily situations take on a holistic perspective. Nothing will ever be the same in your personal or professional life if you are correctly trained as a hospice volunteer.
- Must be 18 or over to volunteer.
- Weekend and evening hours are available.
- Maximum requirement is two to four hour per week.
- Locations will vary.
- Personal transportation required.
So would you consider joining others on their last journey?
We are actively growing our hospice volunteer program and we would like you to know that if you have a desire to become involving in making a difference in the lives of the dying we will give you that opportunity! Medi Hospice is located in Fredericksburg, Virginia. We have a Volunteer Coordinator who will meet and discuss with you our volunteer opportunities. Should you desire to join our team call during normal business hours and ask for the Volunteer Coordinator.
Call 540-361-7696 and ask for the Volunteer Coordinator!
